State license checked October 11, 2026 · Unclaimed listing. Details come from public records and the program’s website.
About this program
New Directions is a state-licensed addiction treatment program in Rochester, New York, offering outpatient treatment and medication for opioid or alcohol use. It holds a state record from the New York State Office of Addiction Services and Supports, number NY-50519, which we last checked on October 11, 2026. The license is held by Action for a Better Community,inc.. Payment types reported: Payment assistance, Medicaid, Medicare, Private insurance, Self-pay, Sliding scale. Rated 3.3 from 4 Google reviews at the time of our last check.
New Directions is listed as a program of Action for a Better Community, a Rochester, NY Community Action Agency focused on helping low-income individuals and families become self-sufficient. The program page describes it as providing compassionate, comprehensive support to individuals and families on the path to recovery and long-term wellness. The site lists a substance use treatment figure in its 2025 highlights but does not describe New Directions' services, levels of care, or eligibility in detail.
Summarized from the program’s own website on October 11, 2026. Services change; call to confirm.
Levels of care
- Outpatient
- Medication for opioid or alcohol use
Not stated: Medical detox, Residential, Day treatment (PHP), Intensive outpatient, Sober living. Call and ask.
Who they treat
- Adults 18 and older
- Co-occurring mental health
Insurance and cost
- Payment assistance
- Medicaid
- Medicare
- Private insurance
- Self-pay
- Sliding scale
Insurance networks change. Confirm coverage with the program and your plan before you arrive. This directory does not verify benefits.
Licensing and accreditation
Each line was checked against the source on the date shown. Follow the link to see the record yourself.
| Record | Status | Checked |
|---|---|---|
| New York OASAS state record, Part 822 outpatient program View the state list | Active, number NY-50519 | October 11, 2026 |
Reviews
Rated 3.3 from 4 reviews on Google, 1 of them five stars and 0 of them one star. Reviews are shown as a count only. Read them on Google before you call.
Hours
| Day | Hours |
|---|---|
| Monday | 8:30 am to 5 pm |
| Tuesday | 8:30 am to 5 pm |
| Wednesday | 8:30 am to 5 pm |
| Thursday | 8:30 am to 5 pm |
| Friday | 8:30 am to 5 pm |
| Saturday | Closed |
| Sunday | Closed |
Location
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Rehab Treatment Finder is an independent directory compiled from public records. A listing is not an endorsement, and we do not take fees per call or per admission. Licensing and accreditation are checked against public records on the date shown; confirm them with the program before you commit.
